Casino PAM, CRM and Back Office Development Solutions

Managing Your Casino Made Easier with Our CRM-PAM-Back Office Solutions

Complete overview of player profiles

Detailed analysis of player performances

Seamless content management

Streamlined games management

Complete overview of player profiles

Seamless content management

Detailed analysis of player performances

Streamlined games management

Core Features Offered with Our CRM-PAM-Back Office Systems

Player Management

Our casino PAM software development approach, is backed with seamless management features, allowing you to easily look after multiple customer accounts. This way, you will be able to keep a tab on their preferred games, bet amounts, winnings, losses and other information.

KYC Validation

Under the casino PAM solution, you will also have the KYC feature embedded that will make players go through a strict document validation process before they can access the site functions. This is to ensure no fraudsters can gain access to the casino site.

Game Management

Casino Player Account Management software system can also help you manage all your platform games, set limits to them and optimize the settings as per players’ interests.

Transactions Management

PAM and back office systems are capable of monitoring the transactions being made on your casino platform. This way, you will be able to maintain the optimal security standards on your casino site.

Player Tracking

With the CRM and PAM tools integrated into your online casino, it will be easier for you to track the gambling patterns of your individual players. Not only that, but you will also be able to set bet limits for specific players to encourage reliable and safe gaming.

Marketing Tools

With our casino CRM solution integrated into your online casino, we are also offering a plethora of marketing tools, enabling you with the chance to draw more business. You get email marketing, SMS management, conversion tracking, budget management and other such tools.

Loyalty Program

Along with our traditional CRM features, we have also integrated a loyalty program for your customers. It will help you reward the players with additional bonuses and offers, enticing them to stay with you for the long term.

Communication Management

We will be providing you with a player communication module alongside the CRM features, enabling you to manage the two-way communication between players and your team. Not only that, but it will also help you establish automated communication.

Dispute Management System

In case the players raise any dispute related to the games or other activities in your casino, the PAM system will allow you to resolve them seamlessly in the shortest time possible.

Ad Module

Our casino PAM software will also have an Ad module embedded in it, allowing you to generate additional revenue while running your online casino business.

Statistical Analysis

The PAM tool will be equipped with analytics features that will assist you in tracking the players’ behavior and performance under a single tab. Thus, it will be easier for you to make personalized recommendations for your players.

Segmentation of Players

The CRM (Customer Relationship Management) platform that we integrate into your casino platform will help you segment your players depending on their ranks, preferred game types and other criteria. Such segmentation will help you boost the engagement and retention rate among players.

Responsible Casino Tools

Responsible gambling tools in the CRM are similar to the player management features in the PAM system, allowing you to set session limits, loss limits and deposit limits for players. Apart from that, you can also track player activity with these tools.

Organized Finances

We also offer a casino back office solution or admin panel with our online casino solutions that can help you maintain your finances in an organized manner. All the transaction flows can be secured and automated.

Detailed Invoicing

The back office systems are also loaded with the provision of making detailed invoices and tracking the deposits/withdrawals, account balances, gross revenue and other such insights.

Real-Time Report Generation

You can derive live reports on individual games, including the audit trails and statistics, all in a comprehensive manner.

Risk Management Module

Our back office systems are integrated with risk management modules, allowing you to easily identify, analyze and mitigate any potential risks that might hamper the performance of your online casino.

Facts & Figures

Stats that Prove TRUEiGTECH is One of the Best Casino Solution Providers

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Here are Our PAM-CRM-Back Office System Solutions for Your Online Casino!

Casino PAM Software Development

We develop the casino PAM software to allow you the control of manage different players on your site. Not only that, but we will also be implementing automation features to make player management even more seamless. Starting from onboarding players to providing them with custom experiences, your casino PAM platform can handle almost everything. 

  • Game operation tracking
  • Monitoring user behavior
  • Player reporting
  • Account validation for players

Casino CRM Software Development

As part of our casino development solutions, we also provide CRM systems that will effectively enhance or streamline your customer management efforts. You will be able to retain your customers better through improved marketing efforts, player segmentation, bonus systems, etc. 

  • Better marketing strategies
  • Custom promotions
  • Behavior prediction
  • Loyalty programs

Casino Accounting Software Development

Depending on your request, we can also integrate accounting software into your online casino, allowing you to seamlessly run audits, create reports, track revenue and manage rewards. This accounting software can also work alongside your PAM system, giving you the details on withdrawals and deposits of players. Apart from that, you can also use this software for digitally managing your documents. 

  • Real-time reporting
  • Accurate gross revenue audits
  • Finance management 
  • Players’ win//loss tracking

Casino Back Office Software Development

It might be difficult for you to use different tools for managing the casino games alongside the overall business operations. Therefore, we introduce a back office system along with our online casino solutions that can help you look after all the site operations under one roof. Starting from game management to invoking business intelligence, a back office system can help you with it all. 

  • Player tracking
  • Bonus management
  • Detailed supervision of players
  • Modify or manage site settings

Take a Look at the Benefits Of Availing of Our PAM, CRM or Back Office Casino Solutions

Advanced Security

You will be getting advanced security features alongside the PAM, CRM and back office systems, ensuring reliable gameplay for all your players. 

Seamless CMS

You also get a CMS (Content Management System) embedded within these systems, allowing you to easily manage, modify or update the site content. 

Tailored Solutions

Our team will help develop tailored or customized systems to ensure you get the desired control over your online casino. 

Real-Time Monitoring

You will be able to keep a real-time tab on all your player activities, including their bet amounts, winnings, losses, etc. 

Better Business Productivity

With the PAM, back office and CRM systems embedded in your online casino platform, you will be able to monitor your finances and drive the business towards enhanced productivity. 

Cross-Platform Compatibility

These add-on systems of your online casino can also be accessed through mobile devices, allowing you to be in control of your platform at all times. 

Automation

The casino  CRM software will assist you in minimizing the manual execution of tasks and implement certain automated processes to share the burden. 

Complete Ownership

Even these add-on software systems will be completely under your ownership, ensuring you get to modify your intellectual property anytime in the future. 

HD Video Streaming

Our back-office systems can support HD video streaming, enabling you to organize live casino events for your players. 

Manage Sound Settings

You will be in control of optimizing the sound settings for the entire casino platform right from the back office panel. 

Multi-Lingual Support

You can enable/disable supported languages for your casino platform depending on the countries you are serving in. With the use of local language, players will find your casino to be more engaging and reliable. 

Consistent Support

Our team is ready to offer you consistent technical support associated with your casino solution requests. We will try and provide you with a resolution as soon as possible. 

Our Process for Developing PAM, CRM and Back Office Systems for Online Casino

Determine Feature Expectations

We will require a list of management features that you expect to add to your online casino. Everything obvious is made available through the PAM, CRM and back office systems. But, if there’s any specific third-party tool or unique tracking feature you want to integrate, we can help do the needful. 

Plan the Development Attributes

We will then be planning on how to build a custom yet efficient back office, PAM and CRM system. Our team will be preparing a task allocation blueprint before the work can be started. 

UI Designing

Our UI experts will then be designing the interface of the back office, PAM or CRM systems, ensuring it is easy to understand and seamlessly accessible. Once the interface is ready, it will be sent to you for approval before we can proceed any further. 

Integrate the Requested & Standard Features

Once the interface is approved, we will then be integrating the standard and requested features associated with PAM, CRM and back office integration. For instance, we will be adding video streaming, audio management, transaction management and other such features. 

Third-Party Integrations

If you have requested any third-party integrations, we will make sure to get them added to your online casino CRM, PAM or back-office systems. 

Added Configurations

All the necessary configurations will be done to ensure these add-on systems align with your casino platform. The site data needs to be synced with the casino and must provide you with a centralized control without any errors. 

Quality Check

Once the development part is done, our team will test the software systems and determine if they are functioning as expected. In case of any errors or hiccups, developers will be asked to fix them and get them ready for deployment. 

Final Integration

We will then be integrating the CRM, PAM and back-office software into your online casino platform. It will finally give you complete control! 

Why is TRUEiGTECH the Top Casino Solutions Provider?

Engaging Feature Integrations

No casino is good enough without proper management features. Therefore, we introduce dedicated tools to help you with the needful. 

10+ Years of Experience

We are in this industry for more than 10 years and have quite a good experience in handling projects of all types and providing the utmost satisfaction. 

Big Team of Experienced Members

All our team members hold immense experience in their respective domains, giving us the confidence to commit to quality delivery to our clients. 

Complete Casino Solutions

Starting from developing your online casino platform to integrating management features, we provide complete end-to-end solutions on-demand. 

FAQs

Your online casino PAM platform will be used for managing, monitoring or analyzing all the accounts that are present on your platform. This way, you will be able to understand your players’ needs better and can offer them with desired services. 

With the PAM, CRM and back office system integrated into your online casino platform, there is a scope for automating a lot of manual tasks, such as email marketing, bet limit restrictions, real-time reporting, etc. 

We are in this industry for more than 10 years, and our expertise in developing casinos and associated solutions has been praised by clients from across 50 countries. Our team is highly proficient in building successful casinos! 

Yes, we offer on-demand customizations to ensure your PAM, CRM or back-office software provides you with the desired management capabilities. Do share your requirements with our team during the consultation meeting. 

Yes, the back office software has multi-lingual support, allowing you the control to enable or disable languages, depending on the countries you are serving in! 

Upon request, we can combine our casino development services with the PAM, CRM or back-office development, providing you with a combined package for a seamless experience. 

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